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Help CenterFamily & Parents

Asking the AI about your child's training

“Has Oisin been training?” is a question, not a navigation problem.

The in-app assistant answers guardians about their own children with real data: attendance counts, last-attended dates, current rank, upcoming bookings — across academies, in one question. It works for training parents and for non-member guardians alike.

A parent asks about their son: grounded numbers, then a pointer to the right screen
A parent asks about their son: grounded numbers, then a pointer to the right screen

The privacy line is hard

The assistant only discusses children linked to your guardian email. Ask about anyone else's child — or any other member — and it declines. The same live verification that protects the family portal applies to every AI answer.

Owners and coaches get their own view

Staff asking the assistant about attendance get class-level numbers, and owners get the full operator picture — see the AI co-pilot group for what each role can ask.

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