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Help CenterAttendance

Attendance for reception

Reception owns the door: keep the kiosk moving, catch the exceptions by hand.

The kiosk does the volume

Most members check themselves in at the kiosk tablet: find your name, tap, done. Reception's job is the exceptions: the member whose name search comes up empty, the parent with a question, the kiosk that lost Wi-Fi mid-rush.

The kiosk home a member sees at the door
The kiosk home a member sees at the door
Kiosk self check-in: search a name, tap it, done
Kiosk self check-in: search a name, tap it, done

Manual check-in for everything else

From the owner app, reception can open any class roster and check anyone in directly (see Manual check-in by staff). Kiosk down, member in a hurry, class already rolling: the fallback takes seconds.

What reception sees, and doesn't

The reception role is scoped to the door: rosters, check-ins, and the schedule. No revenue, no billing, no settings (the full map is in What reception staff can access). If a check-in is blocked by an unsigned waiver, the kiosk walks the member through signing on the spot.

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