Help Center › Billing & Payments
How members pay for plans
What a member actually sees between choosing a plan and being charged.
The checkout flow
- Member taps a membership plan from the Plans section
- They're taken to a Stripe-hosted checkout page (within the app)
- They enter their card details or use Apple/Google Pay
- Payment is processed immediately
- Their membership is activated and they're returned to the app
What the member sees
The checkout page shows:
- Plan name and price
- Billing frequency (monthly, annual)
- Any trial period
- Terms acceptance checkbox
Trial plans
If the plan has a trial period, the member's card is saved during checkout but not charged until the trial ends. They see a clear message: "Your card will be charged on [date]".
Failed checkout
If a card is declined during checkout, the member is shown an error and can try a different card. No membership is created until payment succeeds.
Receipts
Members receive an automatic payment receipt by email after each successful charge.
Viewing payment history
Members can see their full payment history in Profile → Billing within the app. From there they can also tap Payment method to open a secure Stripe page where they can update their card and read their receipts themselves.