Stripe account setup, step by step

Before you start

You'll need:

• A Stripe account (or you'll create one during onboarding)
• Your business details (name, address, tax number if applicable)
• A bank account for payouts

How to connect

1. Go to Settings
2. Tap Connect Stripe
3. You'll be redirected to Stripe's secure onboarding
4. Follow the steps to enter your business information
5. Once complete, you're redirected back to MatPilot

If you already have a Stripe account

Stripe will detect your existing account and offer to connect it rather than create a new one. Use the Use existing account option.

Verification

Stripe may ask for identity verification documents (passport, driving licence) for compliance. This is a Stripe requirement, not MatPilot's.

Testing the connection

After connecting, create a test membership plan and try purchasing it using Stripe's test card (4242 4242 4242 4242). If the payment goes through and appears in your Stripe dashboard, the connection is working.

Changing or removing your Stripe connection

There's currently no in-app option to disconnect Stripe once it's connected. If you need to change your connected account (for example, you moved your gym to a new legal entity), contact MatPilot support and we'll help you re-onboard without disrupting existing member subscriptions.

Related articles

• Connecting your Stripe account
• Creating a membership plan
• The compliance checklist