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Help CenterGetting Started

Connecting your Stripe account

Ten minutes of setup so no member ever pays you via Post-it note again.

How to connect

  1. Go to Settings → Payments
  2. Tap Connect to start Stripe's onboarding flow
  3. Enter your business details, bank account, and verify your identity
  4. Once approved, you'll be redirected back to MatPilot

You can also connect Stripe as part of the initial gym setup wizard when you first create your gym.

Settings screen showing the Payments section with the Connect button
Settings screen showing the Payments section with the Connect button

What happens after connecting

Once connected, you can:

If you skip Stripe for now

Most MatPilot features work without Stripe except payment collection and walk-in member enrolment. You can still manage existing members, run classes, track attendance, and promote members. Connect Stripe when you're ready to go cashless.

Supported countries

Stripe Connect is available in most countries. Check the Stripe website for the current list of supported regions.

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