Removing a staff member

Updated 2026-09-02

When a coach moves on, revoke access promptly; two paths depending on whether they keep training.

If the person is leaving the gym entirely

Archive them:

Go to their member profile
In the Manage section, tap Archive member
Confirm

Archiving removes all access immediately. Their attendance and promotion records are preserved. Both owners and managers can archive a staff member this way. Note that you can't archive the gym's owner account, if the owner themself is the one leaving, that's an ownership transfer, not an archive.

If the person is staying as a regular member

Change their role back to Student instead:

Open their profile
In the Manage section, tap Remove staff role
Confirm

This is owner-only, a manager can archive a departing staff member entirely but can't demote one back to student. Their staff access is revoked immediately, and they'll see the standard member view next time they open the app.

Manage section on a staff member's profile with Remove staff role and Archive member buttons

Immediate effect

Role and access changes take effect instantly. Your role is checked fresh from your membership record on every request rather than baked into your login session, so there's no delay or sign-out required for the change to apply.

Audit trail

Role changes appear in the audit log with the date, time, and who made the change. You can review this from Settings → Tools → Audit log, visible to the owner by default.

What happens to their class assignments

Removing someone's staff role does not automatically update classes or recurring schedules that still list them as the instructor. If they were assigned to upcoming classes, edit those classes (or the recurring schedule behind them) and pick a new instructor so your roster stays accurate.