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Help CenterStaff & Roles

Inviting a new instructor

Your top student is ready to teach the kids' class; two short steps make it official.

How to add an instructor

If the person isn't already a member of your gym, add them first:

  1. Go to Members → + Add member
  2. Enter their name and email, then save

They'll get the standard welcome email with a link to set up their account and download the app.

Once they're a member (existing students work too), promote them from their profile:

  1. Open their member profile
  2. In the Manage section, tap Convert to instructor
  3. Choose which art or arts they'll teach
  4. Save

This step is owner-only, a manager can't change anyone's role. No separate email goes out when you promote someone, they'll just see the new instructor tools next time they open the app.

Member profile Manage section with the Convert to instructor button and teaching arts picker
Member profile Manage section with the Convert to instructor button and teaching arts picker

What instructors can do

Once promoted, instructors can:

  • View all classes on the schedule
  • See the class roster (names, photos, belt ranks)
  • Mark attendance
  • Generate promotion diplomas
  • View individual member profiles (name, belt, attendance)

What instructors cannot do

  • Change a member's belt or stripes. Promotions stay with the owner and manager
  • See billing information or payment status
  • Change membership plans
  • View revenue or financial reports
  • Access the AI co-pilot
  • Change any gym settings

Assigning classes

Assign the instructor to specific classes by editing the class, or its recurring schedule, and selecting them in the Instructor field. The picker lists staff with the Owner, Manager, or Instructor role, Reception doesn't appear here since front-desk staff don't teach.

Multiple gyms

If an instructor teaches at another gym that also uses MatPilot, they can be a member of both, with a different role at each, all from the same app account.

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