Waiver and document management

Updated 2026-09-02

The kiosk stopping a three-year veteran to sign the new waiver is the system protecting you.

Creating a waiver

Go to Settings → Documents → + Add document
Enter the waiver title and body text (markdown supported)
Set whether it's required:
- Required - members must sign before training
- Optional - available for signing but not enforced
Save and publish

Member signing

Members are prompted to sign required waivers:

During walk-in enrolment via kiosk
On first login after a waiver is added
Before their first check-in if they haven't signed yet

Signing is done digitally, the member draws their signature on screen.

Digital waiver signing screen with signature pad

Waiver gate at check-in

If Waiver required for check-in is enabled in Settings, every member, not just new ones, is blocked from checking in (via kiosk or the member app) until every required document is signed. If you add a new required waiver today, your entire existing roster is prompted and blocked from training until they sign it, the same as a brand new member would be.

Viewing signatures

Go to the member's profile → Documents. You'll see a list of all documents with their signature status and date signed.

Updating a waiver

If your waiver text changes significantly, create a new version. Existing members will be prompted to re-sign the new version.