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The kiosk check-in flow, tap by tap

The whole journey is three taps; here's each screen a member sees.

1. Find your name

The member taps I'm a member and types a few letters. Matching members appear with their belt, so two people with the same first name can tell themselves apart.

2. Pick your class

If more than one class runs today, the kiosk asks which one they're here for. One class scheduled? It's a single obvious tap.

Pick your class: the kiosk greets the member by name
Pick your class: the kiosk greets the member by name

3. You're in

A green confirmation with their name and class, then the kiosk returns to the welcome screen by itself, ready for the next person. The check-in is already on the class roster, on the TV display if you run one, and in the member's history.

Checked in, confirmed, and the kiosk resets itself
Checked in, confirmed, and the kiosk resets itself

When it doesn't go smoothly

Unsigned waivers pause the flow until they're signed, suspended or frozen memberships are blocked with a polite message to see the desk, and anything the kiosk can't resolve is a ten-second job for staff check-in.

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