Kiosk security and access codes
The tablet by the door sees names and today's classes, and nothing else, by design.
What a paired tablet can see
- Members of its own location: first name and surname initial, belts, age, and classes in the last 30 days
- That location's classes for today
- What it needs to ask for documents before check-in or sign-up
It never sees contact details, payments or your settings, and it cannot be used to sign in as an owner.
Pairing codes
Each location has its own 6-character pairing code, in Settings, Kiosk & invites:
- It does not expire and can be used on several tablets: that is how you pair more than one.
- New code makes a fresh one. Tablets already paired keep working, but from then on the settings on every tablet open only with the new code.
Removing a tablet
- On the tablet: gear icon, pairing code, Unpair this tablet. It is signed out at once.
- From the app: Sign out all tablets in Settings, Kiosk & invites sends every tablet at that location back to the pairing screen. Use it for a lost or stolen tablet. See Signing out kiosk tablets.
Support codes
There is no code that opens every kiosk. When MatPilot support needs to help with a tablet, it issues a code for that one location. It works once and only for 15 minutes.
Offline
Without internet, the tablet keeps a short list of first names and surname initials so people can still find themselves. It holds nothing else. See When the kiosk loses its internet connection.
Audit trail
Walk-in sign-ups at the kiosk are recorded in your audit log. Check-ins are marked as kiosk check-ins on the class roster.
Physical security
- Lock the tablet to MatPilot with Guided Access or app pinning. See Locking down the kiosk tablet.
- Mount it on a stand or a wall bracket.
- Give the tablet a passcode your members do not know.